Prom Dresses UK
Trusted Merle Dress Store
We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.
Customer Service: For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress.
Sales: If you need information before you buy, you can start a Live Chat (ONLY for pre-sale) with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit a ticket or submit your inquiry in the following form.
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Tip: When contacting us, please leave your Order #, so that we can help you more efficiently.
Order & Delivery
We have partnered with a number of reputable shipping companies including DHL, EMS, UPS and so on. Total Delivery Time = Processing Time + Delivery Time.More
Returns & Refunds
Your satisfaction is of the utmost importance to us. We’re glad to tell you that your unsatisfied items can be returned within 7 days after received.More
Privacy & Security
What our privacy and security programs do is to make sure every transaction is 100% secured guaranteed. We aim to make a completely safe shopping environment.More
Merle Dress is Upfront